CareS nghỉ lễ 18/4 - Mở lại ngày 19/4

Genuine Apple Watch warranty service - Repairing

For products that still eligible for warrantyCareS will conduct a serial/IMEI test to confirm that the device is still in warranties. ( iPad, Apple Watch, Macbook): The time to check and wait to order replacement parts from Apple Singapore will be in the estimated time of 15 - 25 Days.
The system will conduct a serial/IMEI check to confirm that the device is allowed by Apple to be processed at CareS ASP or request transfer to Apple's senior engineering department for more in-depth testing.

Genuine Apple Watch warranty service - Repairing

Apple Authorized Service Center – CareS supports genuine Apple Watch warranty and provides repair services for damaged products during use. If the Apple Watch is within the warranty period and meets the conditions from the company, the errors or damaged components will be repaired or replaced free of charge at CareS in Vietnam.

In case the product has passed the warranty period or has no warranty papers, you can use services such as: replacing touch glass, replacing the battery, replacing the screen, replacing laminated glass,... with competitive prices and high quality. You are completely assured by a team of highly skilled technical staff, by the working process, and the professional service attitude from the authorized Apple service center - CareS.

Warranty conditions

All Apple products are guaranteed genuine for a period of 12 months from the date of purchase at a retailer.

If your device has a problem due to a hardware failure from the manufacturer, during use and within the warranty period, it will be checked and replaced with corresponding genuine components at no cost to the customer.

If you intentionally bring your device to repair at facilities not authorized by Apple, the genuine warranty period will terminate.

Components that are subject to wear and tear during use, such as batteries and body shells, will not be covered by the warranty.

Device damaged due to user errors such as falling, impacting or getting into water will also not be covered by the warranty.

In cases where the warranty is not covered, you can refer to the price list for replacement components or replacement fees below.

The Apple product or replacement part will continue for the remainder of this Warranty or are covered for ninety (90) days from the date of replacement or repair, whichever is longer to you.

For non-genuine VN/A products: CareS accepts and provides repair services for non-genuine Vietnam products using genuine Apple components and guarantees replacement parts for ninety (90) days from the date of replacement or repair.