CareS nghỉ lễ 30/4 - 1/5 - Mở lại từ ngày 2/5

Genuine iPad warranty service - Repairing

For products that still eligible for warrantyCareS will conduct a serial/IMEI test to confirm that the device is still in warranties. (iPad, Apple Watch, Macbook): The time to check and wait to order replacement parts from Apple Singapore will be in the estimated time of 15 - 25 Days.
The system will conduct a serial/IMEI check to confirm that the device is allowed by Apple to be processed at CareS ASP or request transfer to Apple's senior engineering department for more in-depth testing.

Genuine iPad warranty service - Repairing

At an authorized Apple service center – CareS, you will be served with a thorough inspection and advice on warranty cases or using iPad repair services. You are completely assured of the professional working process by a team of highly skilled staff and technicians and genuine replacement parts. Make sure that after the warranty, the iPad device can work stably.

With genuine products purchased within 12 months and meeting all warranty requirements, you will be able to repair or replace components at no cost. In addition, you can also use services such as battery replacement, screen replacement, etc. with high quality and competitive prices for iPad devices that have passed the warranty period or do not have warranty documents (purchased by hand). At this point, you no longer have to worry much if your iPad is damaged during use.

Warranty conditions

All Apple products are guaranteed genuine for a period of 12 months from the date of purchase at a retailer.

If your device has a problem due to a hardware failure from the manufacturer, during use and within the warranty period, it will be checked and replaced with corresponding genuine components at no cost to the customer.

If you intentionally bring your device to repair at facilities not authorized by Apple, the genuine warranty period will terminate.

Components that are subject to wear and tear during use, such as batteries and body shells, will not be covered by the warranty.

Device damaged due to user errors such as falling, impacting or getting into water will also not be covered by the warranty.

Refer: One year warranty on Apple devices

In cases where the warranty is not covered, you can refer to the price list for replacement components or replacement fees below.

The Apple product or replacement part will continue for the remainder of this Warranty or are covered for ninety (90) days from the date of replacement or repair, whichever is longer to you.

For non-genuine VN/A products: CareS accepts and provides repair services for non-genuine Vietnam products using genuine Apple components and guarantees replacement parts for ninety (90) days from the date of replacement or repair.